Shipping Policy

At ROKOMARI SHOMAHAR, we are committed to providing you with a seamless and reliable shipping experience. Our Shipping Policy outlines the terms and conditions related to the shipping of your orders:

1. Shipping Methods

  • We offer various shipping methods to accommodate your preferences and delivery needs, including standard shipping, express shipping, and in-store pickup (if applicable).
  • Shipping options, rates, and estimated delivery times are displayed at checkout based on your location and selected shipping method.

2. Order Processing Time

  • Orders are typically processed and shipped within [X] business days from the date of order confirmation.
  • Please note that order processing times may vary depending on product availability, order volume, and other factors.

3. Delivery Time

  • Estimated delivery times vary depending on your location, chosen shipping method, and carrier service. Please refer to the shipping information provided at checkout for estimated delivery times.
  • While we strive to deliver your orders within the estimated timeframe, delays may occur due to unforeseen circumstances such as weather conditions, carrier issues, or public holidays.

4. Tracking Your Order

  • Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.
  • You can track the status of your order and monitor its delivery progress using the provided tracking number and carrier's website.

5. Shipping Restrictions

  • We currently ship within Bangladesh. International shipping may be available in the future, subject to additional terms and conditions.
  • Certain products may be subject to shipping restrictions or regulations, such as hazardous materials or oversized items.

6. Shipping Fees

  • Shipping fees are calculated based on the total weight of your order, shipping destination, and selected shipping method.
  • Shipping fees are displayed at checkout before you finalize your purchase.

7. Shipping Address

  • Please ensure that your shipping address is accurate and complete to avoid delivery delays or returns.
  • We are not responsible for any undelivered orders due to incorrect or incomplete shipping information provided by the customer.

8. Contact Us

  • If you have any questions or concerns regarding our Shipping Policy or the status of your order, please contact our customer support team for assistance.

By placing an order with us, you agree to abide by the terms and conditions outlined in this Shipping Policy.