Privacy Policy

At ROKOMARI SHOMAHAR, we are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide to us when using our website or services:

1. Information We Collect

  • Personal Information: When you place an order or register an account with us, we may collect personal information such as your name, email address, shipping address, and contact number.
  • Payment Information: We may collect payment information, including credit/debit card details or other payment methods, to process your transactions securely.
  • Browsing Information: We may gather non-personal information such as your IP address, browser type, and device information to improve our website's functionality and user experience.
  • Cookies: We use cookies to enhance your browsing experience and provide personalized content and advertisements based on your preferences.

2. How We Use Your Information

  • Order Processing: We use the information you provide to process and fulfill your orders, communicate order updates, and provide customer support.
  • Personalization: We may use your information to personalize your shopping experience, recommend products, and tailor promotional offers to your interests.
  • Marketing: With your consent, we may send you marketing communications about our products, promotions, and special offers. You can opt-out of receiving marketing emails at any time.
  • Security: We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
  • Legal Compliance: We may use your information to comply with legal obligations, resolve disputes, and enforce our policies.

3. Sharing Your Information

  • We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, and delivering orders.
  • Your information may be disclosed in response to legal requests, court orders, or government regulations, or to protect our rights, property, or safety, or that of others.

4. Your Rights

  • You have the right to access, update, or delete your personal information. You can manage your account settings or contact us for assistance.
  • You can opt-out of receiving marketing communications or withdraw your consent for certain data processing activities.

5. Changes to this Policy

  • We reserve the right to update or revise this Privacy Policy at any time. We will notify you of any changes by posting the revised policy on our website.

6. Contact Us

  • If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact our Privacy Officer 

By using our website or services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.